Cancellation Policy
- Home
- Cancellation Policy
At CAMPER CHRONICLES, operating under the brand name “CAMPLERS”, we strive to provide flexibility and ensure that our customers have the best experience possible. Please read the following cancellation policy carefully before making your reservation.
Cancellation Charges & Time Frames
• 7 days prior to the booking date – 30% deduction
• 5 days prior to the booking date – 50% deduction
• 3 days prior to the booking date – 70% deduction
• Any cancellation within 3 days of the booking date – No refund
Refund Policy
• In case of any cancellation, customers must provide their bank details.
• Customers shall receive the refund (after deduction of cancellation charges and adjustment of GST) within 7 working days.
• In case of any delay, please send an email to customercare@camplers.com.
Non-Refundable Fees
Please note that all booking and service fees are non-refundable, regardless of the cancellation time frame. The GST amount will only be refunded if it has not been submitted to the concerned authority at the time of cancellation of the booking.
Modification of Reservations
Customers may modify their reservations up to 14 days prior to the rental date without incurring any modification fee.
No-Show Policy
In the event of a no-show on the scheduled rental date, no refund will be issued, and the entire rental cost will be charged.
Force Majeure Clause
CAMPER CHRONICLES, operating under the brand name “CAMPLERS”, shall not be liable for any failure to fulfill its obligations under this cancellation policy due to unforeseen events, including but not limited to natural disasters, severe weather conditions, strikes, or other events beyond our control.
Customer Responsibilities
It is the customer’s responsibility to notify CAMPER CHRONICLES, operating under the brand name “CAMPLERS”, immediately of any cancellations or modifications. Cancellations are only considered valid when confirmed by CAMPER CHRONICLES.
Contact Information
For any inquiries regarding this cancellation policy or to initiate a cancellation, please contact us at:
Phone: +91- 9660906970
Email: customercare@camplers.com
Website: www.camplers.com
Policy Updates
CAMPER CHRONICLES, operating under the brand name “CAMPLERS”, reserves the right to modify this cancellation policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
Thank you for choosing CAMPER CHRONICLES, operating under the brand name “CAMPLERS”, for your caravan rental needs!
[Note: CAMPER CHRONICLES will not be liable for non-refund of any third-party booking cancellations. In case of any third-party cancellations, refunds will be applicable as per the respective property policy only.]